14-Day Money Guarantee
There is no need to worry if you have had a change of heart with your purchase, just please call our customer service team on 01646 650008 within the 14 days of receipt for a full refund of goods. The costs of returning goods to us shall be borne by you. We can arrange this for you and we do this at cost, which is £12 per box for mainland UK. If you would like to swap your products for a different item then once again this can be arranged for you. Please just call us.
Please ensure that the goods are returned in re-saleable, A1 condition (this also includes the product packaging and instructions).
The rights to return the goods to us will not apply in the following circumstances:
• In the event that the product has been damaged.
• To any order where we have specified is a 'custom order' and non cancellable.
• To any products that we have made or customised specifically for you
Faulty and Damaged Items
We are sorry if you have received a faulty or damaged item. If this is the case then please call us on 01646 650008 and we will resolve the problem and this cost is totally borne by ourselves.